Refund & Cancellation Policy
Refund & Cancellation Policy
We understand that last minute changes do arise, especially when managing kids’ schedules. So, chill Grow WU is always ready to accommodate your ‘Slog Over Requirements’.
1. Prices at Grow WU.
There is no cost for registering at Grow WU. To ensure competitive pricing, the cost is decided by the Learning Partners (based on their expertise & other expenses) and transport partners. Thus, parents are able to engage the coaches/tutors & transport partners at most competitive prices. Please contact Grow WU at growwu2020@gmail.com or 9405429946 for approximate prices for your location and specific needs. Prices vary according to the type and duration of service required.
2. Modes of payment.
Grow WU accepts payments by credit cards/ debit cards, UPI, wallets and net-banking. Sorry! We do not accept cash.
3. Minimum & Maximum subscription duration.
Monthly plans of a minimum of one month and a maximum of 3 months are available for fulfilling the learning and commute needs of the child. We would like you to be a part of Grow WU from the time your child is 6 years to 18 years and beyond for the lifetime.
4. Cancellation & Refund Policy.
(a) Children are typically enrolled on monthly plans for a month or more as needed by the parent/child. The minimum period for enrolment is one month.
(b) Cancellation is feasible at any time after enrolment.
(c) Before commencement of coaching/tutoring sessions, full amount is refunded after deducting the processing & transaction costs.
(d) In case a child is enrolled for one month and once the child starts attending the coaching/tutoring sessions, no refunds will be given for that month.
(e) In case the child is enrolled for more than a month, payment has to be made for the months during which training is received and the whole month during which cancellation is done. The fees for the balance months is auto-refunded back to your account in 5-7 business days.
In case of any refund or cancellation related concerns, you can reach out to growwu2020@gmail.com or 9405429946 and your query would be addressed on case to case basis.
Lest you forget, even after you cancel, you can still use the website or app to connect with us at no charge. We would love to have you back!